Return/Exchange Conditions

● All items must be returned in the original condition in which they were sold, not worn, washed or altered, and with all tags still attached.
● All items must be returned in their original boxes.
●All items must be returned in one package.
● Returns/exchanges must be made using the same service as the original shipment.
●We will only accept returns/exchanges to the country where the order was originally shipped, for example, orders shipped to the United States must be returned from the United States.
● Customized items cannot be returned.
● Unfortunately, returns/exchanges are not free (import and shipping costs will be your responsibility).
● Of course, any defective item can be returned.

We reserve the right not to accept any returns/exchanges if the product shows signs of wear or has been used or altered from its original condition.
If we refuse your refund/exchange, we will notify you; you may choose to return the product at your own expense.
How do I return – an item or an entire order?
Step 1: Please contact our customer service team and provide the following information to begin the return process.

●Order number
●Voucher of purchase
●Video or photos of the defective product

Step 2:Send the receipt along with the product in its original packaging.
Step 3:Fill out all three copies of the Return Form Invoice form. Place all copies in a clear envelope and attach it to the package, but do not seal it.
Customs will need these documents, so be sure to fill out all three copies.
Step 4: Hand the package to the courier and seal it tightly after the courier has checked the returned shipment.
REFUND.

Refunds will be made via the original method of payment. we does not refund return shipping costs.
Please allow 3-7 days (depending on peak hours) for your return to be processed after your package reaches us. If your return does not meet the listed conditions, we will return the package and the associated
Once your return is accepted, we will issue you a refund an.